Return Policy

All our wrought iron products are provided raw. We also offer our line of finished powder coated products.

Returns

Once material has been received, customers will have 18 days to review material and to notify Indital of returns that need to be made. Material must be returned in the same saleable condition as to which the material shipped, in order to receive credit. Please note, there is a 25% restocking fee on all returns. Customers will be responsible for return freight on all material unless otherwise agreed upon by Indital. No returns will be accepted on “Special Ordered” items, custom cut items, or items in clearance. All returns must include the RMA number provided by Indital to be accepted. No credit will be given on original freight costs.

Damaged

Customers must record all freight damage on the carrier’s paperwork before accepting shipments. Shipments must be inspected immediately and any damage not notated on the delivery receipt will result in no claims or credits by Indital. Unless otherwise specified by the carrier, notice of loss or concealed freight damage should be provided to the carrier within five (5) business days from the date of delivery.